Recover delinquent rent without the chaos.
Escalated Collections gives property managers and collections agents a single workspace to track accounts, automate notices, and document every conversation — from first miss to final resolution.
Everything your collections team needs.
From the first late notice to legal handoff, Escalated keeps every action documented, compliant, and visible across your team.
Automated Workflows
Trigger notices, calls, and escalations on a schedule that matches your collections policy.
Payment Tracking
Log payments, PTPs, and partial commitments in one place — synced to every stakeholder.
Property Manager Portal
PMs leave notes, record payments, and place holds without touching your agents' queue.
Performance Insight
See agent productivity, aging buckets, and recovery trends in real time.
Compliance-First Notices
FDCPA-aware templates and audit trails on every account action.
Granular Access
Owners control which properties each user, agent, or PM can see.
Three steps from delinquent to documented.
Import accounts
Drop in delinquencies from your PMS — properties, residents, balances, aging.
Run your playbook
Workflows trigger calls, letters, and escalations on the cadence you set.
Recover & report
Log payments and PTPs in real time. Owners and PMs see the same source of truth.
Tell us about your portfolio.
Escalated is currently rolling out to a select group of multifamily operators. Share a few details and we'll get back to you with next steps.
- Personalized onboarding
- Migration from your existing PMS
- Custom workflow setup
- Owner & PM training